.staff-lane{cursor:crosshair}.appointment{cursor:grab}.customer-suggestions{max-height:260px;overflow:auto;border:1px solid #eedced;border-radius:18px;background:#fff;box-shadow:0 12px 32px #973e6e14;margin:-4px 0 16px;padding:6px}.customer-suggestions[hidden]{display:none}.customer-suggestions button{width:100%;display:flex;align-items:center;gap:12px;padding:10px;border:0;background:#fff;text-align:left;border-radius:12px;color:#442d45}.customer-suggestions button:hover,.customer-suggestions button.active{background:#fff0f7}.customer-suggestions small,.tracking-row small,.backup-list small{display:block;color:#857082;font-size:12px;margin-top:4px}.selected-customer-label{padding:10px 12px;background:#fbf5fc;border-radius:14px}.care-intro{display:flex;gap:16px;align-items:center;background:linear-gradient(120deg,#fff0f6,#f4edff);padding:20px;border:1px solid #f2ddeb;border-radius:20px;margin-bottom:20px}.care-intro>span{font-size:38px;color:#c24e8c}.care-intro h3{margin:0 0 7px;color:#683b65}.care-intro p{margin:0;font-size:13px;color:#806579}.care-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:20px}.care-stats>div{background:#fff9fc;border:1px solid #f0dfed;border-radius:16px;padding:15px}.care-stats b{display:block;font-size:27px;color:#b24485}.care-stats span{font-size:12px;color:#806579}.tracking-list{max-height:48vh;overflow:auto}.tracking-row{display:flex;gap:12px;align-items:center;padding:14px 4px;border-bottom:1px solid #f1e7ef}.tracking-row>div{flex:1;min-width:0}.tracking-warning{color:#b54367!important}.backup-list{margin-top:16px;max-height:40vh;overflow:auto}.backup-list article{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid #f1e7ef}@media(max-width:600px){.care-intro{padding:14px}.care-stats>div{padding:10px}.tracking-row{flex-wrap:wrap}.tracking-row>.initial{display:none}.tracking-row button{font-size:12px;padding:9px}.customer-suggestions{max-height:210px}}